SHIPPING POLICY

HOW FAST WILL MY ORDER BE PROCESSED?

At Christmas Is Not Cancelled, we strive to process and ship all orders within 1-2 days of purchase.  We make every effort to ensure our orders are filled as quickly as possible.  Please understand that we are very small (but mighty) hubby + wife team with young children.  While we strive to pack more orders after our little ones are dreaming of sugar plums dancing in their heads, sometimes we're just exhausted.  So in general, orders received after 5pm will be processed the next business day.  But hey, if you're a Jen Lilley fan, it's sort of fun to know that she or her hubby Jason hand packed your order :)

HOW FAST WILL MY ORDER SHIP?

While you have the option to select faster shipping, most people opt for the free shipping option that kicks in once your cart reaches the $35 minimum.  Shipping options with time frames will show up at check out.  In general, our standard free shipping time says 5-8 days. 

You will receive a shipping confirmation email with tracking as soon as we process your order for shipment.  We send our free shipping orders as first class packages with tracking.  For our July campaign, most people received their orders within 3 days, but we can't anticipate exact shipping times during the holiday rush, so keep an eye on your tracking number in the shipping confirmation email.

WHAT ABOUT INTERNATIONAL ORDERS?

We do ship internationally, however you will be responsible for any import duties if they occur.