Privacy Policy

Last updated: October 29, 2026

Introduction

Christmas Is Not Cancelled ("CINC") is a charitable program of Jen Lilley Ministries, Inc., a nonprofit organization ("JLM," "we," "us," or "our").

Jen Lilley Ministries, Inc. operates the Christmas Is Not Cancelled website and online store, including all related information, content, features, tools, products, charitable giving opportunities, promotions, and services (collectively, the "Services").

Our mission through Christmas Is Not Cancelled is to bring hope and joy to children and families in need through charitable giving, community involvement, and Christmas-focused initiatives.

Our online store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit our website, make a donation, purchase merchandise, participate in a promotion or sweepstakes, subscribe to our communications, or otherwise interact with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using or accessing our Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another individual.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

• Contact Information: Your name, email address, phone number, billing address, mailing address, and shipping address.

• Financial and Transaction Information: Payment information, payment confirmations, transaction amounts, donation records, merchandise purchases, and other payment-related details. Payment information may be processed by Shopify or other authorized payment processors.

• Account Information: Your username, password, account preferences, settings, and other information associated with any customer account you create.

• Purchase and Donation History: Information about merchandise you view or purchase, items added to your cart, donations you make, gift selections, and previous transactions.

• Sweepstakes and Promotional Participation: Information you provide when entering a sweepstakes, giveaway, contest, or promotional campaign, which may include your name, email address, phone number, location, entry activity, eligibility information, and information necessary to verify or award prizes.

• Communications: Information you provide when contacting us, requesting assistance, responding to surveys, or communicating with our team.

• Device and Technical Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

• Website Usage Information: Information about how and when you browse, navigate, and interact with our website and Services.

We may also collect information necessary to administer charitable programs, coordinate gift distribution, maintain donation records, and fulfill our nonprofit reporting or legal obligations.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: When you visit our website, make a donation, purchase merchandise, subscribe to updates, enter a promotion, contact us, or otherwise provide information.

• Automatically through our website: Through cookies, analytics tools, and similar technologies when you interact with our Services.

• From service providers: Including Shopify, payment processors, shipping providers, fundraising platforms, sweepstakes administrators, and other vendors that help us operate our programs.

• From partners or other third parties: When necessary to provide requested services, administer promotions, coordinate charitable initiatives, or carry out other purposes described in this Privacy Policy.

How We Use Your Personal Information

We use personal information to operate Christmas Is Not Cancelled, fulfill our charitable mission, provide services, and communicate with our supporters.

Providing and Improving Our Services

We may use your personal information to:

• Process donations and merchandise purchases.

• Fulfill orders and arrange shipping.

• Provide receipts, confirmations, and transaction records.

• Respond to customer service inquiries.

• Manage accounts, preferences, returns, and exchanges.

• Personalize and improve your experience on our website.

• Analyze website activity and improve the effectiveness of our Services.

Charitable Giving and Program Administration

As a charitable program of Jen Lilley Ministries, Inc., Christmas Is Not Cancelled may use personal information to:

• Process and acknowledge charitable contributions.

• Maintain donor records and provide applicable donation documentation.

• Communicate the impact of charitable initiatives.

• Coordinate gifts, merchandise, and other charitable distributions.

• Manage relationships with donors, volunteers, supporters, and participating organizations.

• Meet applicable nonprofit accounting, reporting, recordkeeping, and legal requirements.

Sweepstakes, Giveaways, and Promotions

From time to time, Christmas Is Not Cancelled may offer sweepstakes, giveaways, contests, or promotional opportunities.

We may use information collected through these activities to:

• Process and track entries.

• Confirm participant eligibility.

• Administer drawings and select potential winners.

• Contact and verify winners.

• Coordinate prize fulfillment.

• Prevent fraud or misuse.

• Comply with applicable promotional laws, regulations, and official rules.

We may use third-party platforms, including ViralSweep, to administer these promotions.

Participation in a sweepstakes or giveaway is governed by its applicable Official Rules, including any available free method of entry. No donation or purchase is necessary to enter or win a sweepstakes offered by Christmas Is Not Cancelled.

Marketing and Supporter Communications

We may use your information to communicate with you about:

• Christmas Is Not Cancelled campaigns and charitable initiatives.

• Jen Lilley Ministries programs and activities.

• Fundraising opportunities and charitable needs.

• New merchandise and special promotions.

• Sweepstakes, giveaways, and promotional opportunities.

• Program accomplishments, community impact, and organizational news.

Where permitted by applicable law and consistent with your communication preferences, these communications may be sent by email, text message, postal mail, or other appropriate channels.

You may opt out of promotional emails at any time by using the unsubscribe link included in our messages.

Opting out of promotional communications will not prevent us from sending essential transactional communications, such as donation receipts, order confirmations, shipping notifications, or important information regarding a promotion you entered.

Security and Fraud Prevention

We use personal information to help authenticate accounts, provide secure transactions, detect or investigate potentially fraudulent or unlawful activity, protect our website and users, and maintain the security of our Services.

If you create an account, you are responsible for safeguarding your login credentials.

Legal and Regulatory Obligations

We may process personal information to comply with applicable laws, respond to valid legal requests, fulfill nonprofit reporting requirements, maintain appropriate financial records, resolve disputes, or protect our legal rights.

How We Disclose Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our Services, administer our charitable programs, or fulfill the purposes described in this Privacy Policy.

These parties may include:

• Shopify and Payment Processors: To process purchases, donations, transactions, refunds, and related services.

• Merchandise Vendors and Fulfillment Partners: To prepare, process, and ship orders or charitable gifts.

• Sweepstakes Administrators: Including ViralSweep and other providers assisting with entry management, winner selection, verification, and prize fulfillment.

• Charitable and Community Partners: When necessary to coordinate charitable programs, distribute gifts, or carry out initiatives.

• Technology and Service Providers: Including website hosting, data analytics, email communications, customer support, and administrative service providers.

• Marketing and Advertising Partners: To provide marketing and advertising services, including personalized advertising where enabled and permitted by applicable law.

• Affiliated Organizations and Service Partners: When reasonably necessary to support our operations or charitable programs.

We may also disclose personal information:

• When you specifically request or authorize disclosure.

• When necessary to fulfill an order, donation, prize, or other requested transaction.

• To comply with applicable laws, court orders, subpoenas, or other valid legal processes.

• To prevent fraud, protect public safety, or defend our legal rights.

• In connection with an organizational restructuring or other legally permitted transfer of operations or assets.

Our service providers and partners may have their own privacy policies governing their handling of personal information.

Relationship with Shopify

Our online store is hosted by Shopify.

Shopify collects and processes personal information related to your use of our website and Services to facilitate transactions, provide website functionality, and improve its services.

Information submitted through our store may be transmitted to Shopify and its authorized service providers, including providers located outside your country of residence.

Where enabled, we may use Shopify enhanced services that incorporate information from your interactions with our store and other merchants to help improve shopping experiences, advertising, and related services.

In certain circumstances, Shopify is responsible for processing personal information for these enhanced features, including responding to privacy rights requests related to those activities.

You can learn more by reviewing the Shopify Consumer Privacy Policy.

You may also access the Shopify Privacy Portal to review available privacy controls and rights concerning information processed by Shopify.

Third-Party Sweepstakes and Fundraising Platforms

Christmas Is Not Cancelled may use independent technology providers to support charitable fundraising, promotional campaigns, and sweepstakes administration.

For example, ViralSweep may collect and process information submitted through sweepstakes entry forms on our behalf.

Information collected through these services may include contact information, entry activity, verification information, and other details needed to administer a promotion.

These providers may process information according to their applicable agreements and privacy policies.

For additional information regarding ViralSweep, please visit its privacy policy.

Our use of third-party providers does not change our commitment to handling personal information responsibly and in accordance with applicable law.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality, remember preferences, analyze visitor activity, improve user experiences, and deliver relevant marketing or advertising where permitted.

Some cookies are necessary for the operation of our online store, while others may support analytics, personalization, or advertising.

Depending on your location, you may have the ability to manage cookie preferences or opt out of certain data processing activities through available website privacy controls, browser settings, or applicable privacy rights mechanisms.

Third-Party Websites and Links

Our Services may contain links to websites, social media platforms, payment providers, charitable partners, or other online services operated by third parties.

These websites and platforms may maintain their own privacy policies and practices.

We encourage you to review the privacy policies of any third-party websites you visit.

We are not responsible for the privacy, security, or content practices of websites outside our control.

Information you choose to share in public or semi-public spaces, including social media platforms, may be visible to others.

Children's Data

Our Services are intended for adults and are not directed to children under the age of majority in their jurisdiction.

Although Christmas Is Not Cancelled is dedicated to helping children and families, we do not knowingly collect personal information directly from children through our online Services without appropriate authorization where required by law.

If you are a parent or legal guardian and believe your child has provided personal information to us, please contact us using the information below to request review or deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.

However, no security system or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid transmitting sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary to:

• Provide our Services.

• Maintain customer and donor records.

• Fulfill transactions and charitable commitments.

• Administer sweepstakes and promotions.

• Comply with nonprofit accounting and legal requirements.

• Resolve disputes and enforce applicable agreements.

• Meet other legitimate operational or legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you reside, you may have certain rights concerning your personal information.

These rights may include:

• Right to Access or Know: Request information about the personal information we maintain about you.

• Right to Delete: Request deletion of personal information, subject to applicable legal and operational exceptions.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Data Portability: Request a copy of your personal information or its transfer where applicable.

• Right to Opt Out of Certain Data Sharing or Targeted Advertising: Request that your personal information not be used or disclosed for certain advertising activities as defined by applicable law.

Where applicable, you may submit privacy requests using available website privacy controls or by contacting us using the information provided below.

If you visit our website with a recognized Global Privacy Control opt-out preference signal enabled, we will process that signal as required by applicable law.

To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/.

Other than Global Privacy Control, we do not recognize other "Do Not Track" browser signals.

Managing Communication Preferences

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

We may continue sending essential transactional or administrative messages when necessary, including donation acknowledgments, purchase confirmations, order updates, and sweepstakes-related notices.

Exercising Your Rights

You may contact us to request access, correction, or deletion of personal information, or to exercise other privacy rights available to you.

We may need to verify your identity before processing certain requests.

Where permitted by law, you may authorize an agent to submit a privacy request on your behalf.

We will not discriminate against you for exercising applicable privacy rights and will respond to requests as required by law.

For rights relating specifically to personal information processed by Shopify, visit https://privacy.shopify.com/en.

Complaints

If you have concerns or complaints regarding how we collect, use, or protect your personal information, please contact us using the information below.

We will review your concerns and respond as appropriate.

Depending on your location, you may also have the right to appeal certain privacy-related decisions or submit a complaint to an applicable data protection authority.

International Transfers

Personal information may be transferred, stored, or processed outside the country in which you reside, including by Shopify and other authorized service providers.

When required by applicable law, we rely on recognized legal safeguards for international data transfers.

For transfers from the European Economic Area or United Kingdom, these safeguards may include the European Commission's Standard Contractual Clauses or equivalent legally recognized mechanisms, unless another lawful transfer mechanism applies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, charitable programs, website functionality, technology providers, or applicable legal requirements.

When changes are made, we will update the "Last updated" date and post the revised policy on our website.

Where required by law, we will provide additional notice.

Contact Information

Christmas Is Not Cancelled is a charitable program operated by Jen Lilley Ministries, Inc.

For questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact: Email: support@ChristmasIsNotCancelled.com