FAQs

What is Christmas is Not Cancelled?  An interactive experience where fans, celebrities and brands join forces to fundraise for a cause and enter to win AMAZING prizes each week!

What is ‘Christmas University’?  Christmas University is an interactive make believe college where we can come together as a community to play games, participate in Christmas themed classes, earn bonus entries, win even more prizes, and create lasting friendships as we support our common goal of helping kids in need.

Who can participate? Anyone can participate in our virtual Christmas University program, however ourChristmas Is Not Cancelled” Sweepstakes is only open to legal residents of the United States of America and Canada (excluding the province of Quebec) who are at least eighteen (18) years of age, or have reached the age of majority in their respective state (or province) of residence at the time of entry.  See Official Rules for details.

What are we fundraising for? We are hoping to raise 20,000 toys for Toys for Tots this Christmas so thousands of families across the nation can receive the gift of Christmas.

How does the fundraising work?  Starting October 14th, you will see toy bundles on our home page. After every bundle purchase, we will fill the order by sending the corresponding toy or books to Toys for Tots headquarters across the United States.  In addition to buying toys and books for our Christmas mission, 10% of our merchandise on our site will be donated to Childhelp to support their life saving work.  We are also making sure every child living at a Childhelp village receives a Christmas gift this year.

Where will the toys go? After every bundle purchase, we will fill the order by sending the corresponding toy or books to Toys for Tots headquarters across the United States.  We are also making a commitment that every child living at a Childhelp village receives a Christmas gift this year.

Is my purchase tax deductible? No. But it will help us fulfill our mission to give 20,000 toys to children in need this Christmas and you will receive entries into all of our remaining weekly giveaways and the Grand Prize by participating.

What can we win?  This year we have more winners and prizes than ever! See what you can enter to win every week.  We're happy to announce that not including Christmas University, we'll have 150 winners this season!

I didn’t win the first drawing, do I need to re-enter? No. Your entries carry over into each weekly drawing. They do not dilute. You can always earn more entries by shopping our site or following the free bonus entry prompts that pop up after checkout. 

I forgot to earn my FREE bonus entries after checkout.  Is there any way to get back to those?  No worries, we have you covered! Just find the email with the subject: “Thank you for your order”, scroll down the bottom and click the View Order button.  This will take you to your check-out page again where you can follow the prompts to earn free bonus entries.

How can I win?  The more you participate, the more chances you have to win. You earn entries when you take part in the activities, shop merchandise on our site, or donate toy and book bundles on our site.  You will earn at least 1 entry for every $1 spent on our site.  Plus, certain Toys for Tots donation bundles award you 2x, 3x, 4x, and even 5x the bonus entries!   Check the product description to see how many entries each item awards.  After check out, there are also free bonus entries you can earn by following the prompts.

Do I have to sign up for Christmas University to win?  Not at all!  Our main goal is to fundraise with the toy bundles that launch October 14th!  Our “Christmas University” (a make believe college) program is a way for us to all connect and have fun.  When you’re trying to change the world, knowing like minded people who share your heart for good is priceless.  We’re all in this together, and we want to help us all connect in meaningful ways. 

Do I have to make a purchase to enter?  Of course not. We understand that you may not be in a financial position to help us achieve our goal of giving 20,000 Christmas gifts to children in need. Please help support our mission by telling your friends about Christmas is Not Cancelled and Christmas University.  To enter without contributing, follow the instructions here.

The item I want is out of stock, will you be restocking it?  Some items will not be restocked.  Stay tuned for updates

How can we contact you? The elves are working around the clock!

Call us at 1-855-25-SANTA (72682) 

Email us at elf@christmasisnotcancelled.com and we'll get back to you as soon as possible!